Feel free to contact us with any queries you might have, we are here to help by email during office hours and outside this, we'll get back to you as soon as we can.
12 Waterside Court
Telephone: 01633 854 335 (10am to 4pm)
We will be available to post items between the above times - Royal Mail come to our office to collect our parcels at approximately 3.15pm everyday and therefore any orders made before around 3pm can normally be posted the same day, if in stock.
Want to visit us to try before you buy?
We are open to visiters Monday to Friday, 10am until 4pm. We'd suggest you call us before heading here to check the item we have is in stock before making the trip.
We have been selling online since 2004 and have customers all over the world, but just because we are predominately an online mail-order shop, we do welcome people coming in person to see and test out pens and inks they are interested in buying.
Our office is NOT a warehouse with shelves stacked to the ceiling and because we are relaxed and not in a city centre, it may just be the perfect place to come and look at pens!
We are just off the M4 motorway in Newport, South Wales, so we are ideally located for visiting from Cardiff, Bridgend, Chepstow, Bristol or further afield! We are about 12 minutes from the Severn Crossing (Prince of Wales Bridge!) so not far from Bristol and it will take around 15 minutes to drive from Cardiff.
When heading WESTBOUND, you need to exit at J25A, before the tunnels. Filter left at the roundabout and head towards Sainsbury's on the left. At the mini roundabout at the bottom of the flyover bridge, go straight ahead (right lane) and drive to the end of the road into Waterside Court. We are the last building on the right - parking is right outside the front door.
When heading EASTBOUND you need to exit at J26. Then head towards Newport via Malpas Road (3rd Exit). Follow the road, past houses and shops. At the roundabout after around one mile, you will essentially need to do a U-turn and join the bridge up onto the dual carriageway signposted Cwmbran. After half a mile, you will arrive at a set of traffic lights. Turn right going toward Sainsbury's. At the mini roundabout at the bottom of the flyover bridge, go straight ahead (right lane) and drive to the end of the road into Waterside Court. We are the last building on the right - parking is right outside the front door.