Niche Pens Limited has been trading since 2004 selling luxury writing instruments, inks, refills and accessories. We began with the renowned German brand Pelikan, and over the years have built up unrivalled knowledge of Pelikan. More recently, Niche Pens has expanded and now offers writing instruments and accessories from many other manufacturers. We now offer customers a greater level of choice from entry level pens right up to exclusive, luxurious and some of the world's best pen makers including Parker, Waterman and Sheaffer.
Recently, we have set up a page that is dedicated to all the members of staff who help run Niche Pens Ltd - you can read all about us here
Niche Pens then moved to the Treforest Industial Estate into much bigger offices to deal with the growing sales, staff and stocks. The building was the former Rizla factory that produced cigarette papers up until 2004. The former management offices then became home to Niche Pens Limited and we stayed there for three years.
Due to business consistantly growing, we have now moved back home to Newport. With a sometimes-sunny riverside view and now have more workspace than ever before and can be seen from the M4 westbound carriage before the Brynglas tunnels.
We aim to provide traditional customer service built upon an excellent knowledge of our products, so that you can call or email us in order to ask any questions, whether it be general or technical and we will be able to answer you. We also invite our customers whom may wish to visit our office to come and see the stock that we have available and to have a play with whichever products that interests them.
Very frustratingly, many shops nowadays have lost the informed, personal service of the past. This is a real shame and we hope to be able to revive this old fashioned service that was once the true meaning of customer service. We wish to incorporate this into a modern website that allows you to browse a large range of products, order sercurely and receive your new pen the next working day
Please do not hesitate to contact us if you have any questions about a product you are interested in. If you require a little further information before you make a purchase we will be more than happy to help. We operate a policy of continual improvement to the website, so if you would like more information to be added to a page (such as pen weight or dimensions) please do let us know.